Chris Malta’s

EBiz Insider Blog

Successful Business Owners Know HOW and WHY Things Work

Welcome to How and Why.


Why Plans Fall Apart

People treat ecommerce plans like sacred documents. They sketch out their big ideas, color code everything, and convince themselves they’ve finally created a flawless roadmap

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People Misread Momentum

Momentum is one of the most misunderstood parts of ecommerce. People think momentum is that exciting moment when everything suddenly starts working. They picture dashboards

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Automated Order Updates

Want to watch perfectly good customers turn into skeptics at Olympic speed? Keep them guessing about their order. Silence after “Place Order” makes people rethink

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The Cost of Chargebacks

Every ecommerce seller has nightmares about returns. But if you really want to lose sleep, let’s talk about chargebacks. Returns sting. Chargebacks cut deep. A

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The Pay to Win Delusion

Let’s be very clear about something. Just because you’ve spent money on your business doesn’t mean it’s a business. It means you’ve spent money. That’s

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Why Wholesalers Ask

There’s nothing like opening your first supplier application and feeling your soul climb out of your body when they ask for annual revenue, employee count,

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Gold Rush

If you’ve decided to get in on this by starting your own home-based ECommerce business, the first thing you need to know is that you’re

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Is Google Unbiased?

Let’s get one thing out of the way right now: search engines aren’t neutral. They’re not the friendly neighborhood librarian quietly handing you the “best”

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When Margins Disappear

Margins don’t usually vanish in a dramatic moment. There’s no alert. No warning siren. No email that says congratulations, you’re now running a very busy

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Avoiding Your Inbox

Once upon a time, your inbox was exciting. New messages meant new sales, new leads, maybe even someone who finally appreciated your business name pun.

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Digital Hoarding

Let’s start with a confession: your hard drive is not a library. It’s not an archive. It’s a digital landfill with good intentions and terrible

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January Is Almost Here

December thirty first has a strange energy to it. People talk about reflection. Closure. Fresh starts. New intentions. All of that sounds responsible, but none

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Free Shipping

In the 30+ years I’ve been making money online (and in my 48+ years in business overall) I have never come across a shipping company

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Using AI Website Builders

You’re finally getting serious about launching your own online store. Maybe it’s fitness trackers, maybe it’s camping gear, maybe it’s smart home gadgets. Whatever it

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Write Like You Mean It

Let’s cut through the static: content still rules. Yeah, yeah, you’ve heard “content is king” since dial-up was a thing, but here’s what nobody tells

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Don’t Blame the Algorithm

Everyone’s blaming the algorithm. Again. “My traffic vanished!” “I used to get clicks!” “Instagram hates small businesses!” Sure. Or maybe, just maybe, your funnel sucks.

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Branding Your Site

Have you ever seen a business and just know, within two seconds, that it’s gonna fail? Maybe the name is something ridiculous like “SuperDuperSavingsOnline4U” or

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